Payment Method

At Flexlink Technologies, we offer a variety of secure and convenient payment options to ensure a seamless shopping experience. This Payment Method Policy explains the payment methods we accept, how to use them, and important details about processing your transactions.

1. Accepted Payment Methods

We accept the following payment methods:

a. Credit/Debit Cards

• We accept major credit and debit cards, including Visa, MasterCard, and Verve.
• When using a card, you’ll be required to provide the cardholder’s name, card number, expiration date, and CVV code. This information is securely encrypted and protected.

b. Bank Transfers

• For large orders or customers who prefer manual payments, we accept bank transfers. After selecting this option, you will receive our bank account details at checkout.
• Please note that your order will only be processed once the transfer is confirmed. It may take 1–2 business days for bank transfers to be verified.

c. Mobile Payment/USSD

• We support payments via mobile banking apps and USSD codes, providing an easy way to complete your transaction directly from your mobile device.
• Instructions for completing a mobile payment will be provided during checkout.

d. Payment on Delivery (POD)

• For eligible customers and locations (especially within Lagos), we offer a Payment on Delivery option. This means you can pay for your order in cash or via POS when it is delivered to your address.
• Note that some high-value orders may require prepayment or a deposit.

e. Digital Wallets

• We support payments via popular digital wallets like Paystack and Flutterwave, which allow for seamless and secure transactions through various methods including card, bank, and mobile money.

2. How to Make a Payment

To make a payment on Flexlink Technologies:

1. Add Items to Cart: Select the products you want to purchase and add them to your cart.
2. Proceed to Checkout: When ready, proceed to checkout and provide the necessary shipping and billing information.
3. Choose a Payment Method: Select one of the accepted payment methods mentioned above.
4. Complete the Payment: Follow the prompts to complete the payment process. For card payments, you may be required to complete an additional security verification (e.g., OTP or 3D Secure).
5. Order Confirmation: Once the payment is successful, you will receive an order confirmation email with your order details.

3. Security of Your Payment Information

We prioritize the security of your personal and financial data. Flexlink Technologies uses industry-standard encryption and secure payment gateways to protect your payment details. We do not store sensitive payment information like credit card numbers on our servers.

All payments made through our platform are securely processed by trusted third-party payment providers, ensuring that your transactions are handled safely.

4. Payment Confirmation

After completing your payment, you will receive an email confirmation with your order details and payment status. Please ensure that the contact information provided during checkout is accurate to avoid delays in receiving important updates.

5. Failed Transactions

In the event of a failed transaction, please check the following:

• Ensure your card or account has sufficient funds.
• Confirm that your payment details (card number, expiration date, etc.) are correct.
• If using a bank transfer, verify that the payment was sent to the correct account.

If you encounter issues with completing a payment, please contact our customer support team at support@flexlinktech.com.ng or call +2347044963845 for assistance.

6. Refunds

For details on refunds for payments made through any of the methods listed above, please refer to our Refund and Returns Policy. Refunds will be processed using the original payment method and may take 5–10 business days to reflect in your account, depending on the payment provider.

7. Contact Us

If you have any questions or concerns regarding payment options, please contact us:

Flexlink Technologies

• 3-9 Olukoleosho Street, Simbiat Abiola Way, Ikeja 100282, Ikeja, Lagos
• info@flexlinktechnologies.com.ng
• 07044963845

Thank you for shopping with Flexlink Technologies, where we make it easy and secure to purchase your favorite electronics!