Privacy Policy
At Flexlink Technologies, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website and services. By using our platform, you consent to the practices described below.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services. The types of information we may collect include:
a. Personal Information:
- Contact Details: Name, email address, phone number, and shipping address.
- Account Information: Username, password, and other credentials used to access your account.
- Payment Information: Credit or debit card details and other financial data required to process your transactions.
b. Non-Personal Information:
- Browsing Data: Information on how you interact with our website, such as your IP address, browser type, and device information.
- Cookies: We use cookies to track your preferences, improve website performance, and provide personalized experiences.
2. How We Use Your Information
Flexlink Technologies uses the information we collect for the following purposes:
- Order Processing: To process your orders, deliver products, and provide customer support.
- Payment Processing: To securely handle transactions and prevent fraud.
- Communication: To send order confirmations, delivery updates, and promotional emails (with your consent).
- Website Improvement: To monitor website performance and enhance user experience.
- Legal Obligations: To comply with legal and regulatory requirements.
3. How We Protect Your Information
We implement robust security measures to safeguard your personal information, including encryption and secure access protocols. Despite these precautions, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security. However, we are committed to protecting your data and will notify you of any security breaches in accordance with legal requirements.
4. Sharing of Information
Flexlink Technologies does not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
- Service Providers: We work with trusted third-party service providers (e.g., payment processors, shipping companies) to deliver our services. These providers are required to protect your data and use it only for the specific services they provide.
- Legal Compliance: We may disclose your information if required by law or in response to legal processes, such as court orders or government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
5. Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can update or correct inaccurate or incomplete information in your account.
- Deletion: You may request the deletion of your personal data, subject to legal and operational limitations.
- Opt-Out: You can opt out of receiving marketing communications at any time by following the instructions in our emails or by contacting us directly.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files that store information about your interaction with our website. You can manage or disable cookies through your browser settings, but please note that some features of our website may not function properly without cookies.
7. Third-Party Links
Our website may contain links to third-party websites or services. Flexlink Technologies is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
9. Children’s Privacy
Flexlink Technologies does not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently gathered such data, we will take steps to delete it immediately. Parents or guardians who believe their child has provided us with personal information should contact us.
10. Changes to This Privacy Policy
Flexlink Technologies reserves the right to update this Privacy Policy as needed. Any changes will be posted on this page, and we encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Flexlink Technologies
3-9 Olukoleosho Street, Simbiat Abiola Way, Ikeja 100282, Ikeja, Lagos
info@flexlinktechnologies.com.ng
07044963845
By using Flexlink Technologies, you agree to the terms of this Privacy Policy. Thank you for trusting us with your personal information!